In the wake of the COVID-19 pandemic, the Nevada DMV announced their offices will be reopening on Monday June 15, 2020 to serve customers in-person. DMV will be using a phased reopening and will only serve certain customers during the first 30 days. DMV expects to be in full operation by mid to late July 2020.
DMV Director Julie Butler held a virtual press conference June 8 to announce the reopening and to set expectations on the phased services which will be available. “There is no need for most people to rush right down on day one. We are going to be doing a phased reopening. We are going to be serving those with the most urgent needs first and asking others to delay their visit for approximately 30 days or so,” stated Ms. Butler in the virtual conference.
Customers served during the first 30 days after reopening
During the first 30 days after reopening DMV offices, only the most pressing DMV matters will be handled. Those have been identified as:
- those with driver’s license suspensions or revocations seeking reinstatement
- those with no form of ID
- those with a private party or out-of-state newly purchased vehicles with no license plate
- those whose driver’s licenses or registrations expired prior to the March 16 DMV closure
“If you do not have the ability to drive legally, those are the types of transactions that we want to see in our office upon reopening,” Butler said. “But for everyone else that means we’re going to ask you to delay your visit for the first 30 days or so. Please don’t rush in if you can wait.”
Those with disabilities or special needs, the elderly, or military members preparing for enlistment or deployment will also be prioritized during the first 30 days of operation.
DMV transactions will be limited during the first 30 days after reopening to the following:
- suspension or revocation reinstatements
- driver’s license skills and knowledge tests
- original vehicle registration of recently purchased vehicles not eligible for online registration
- vehicle movement permits
- title transfers
New driver skills and knowledge tests for teens should wait to make appointments until July 15 or later.
My driver’s license or registration expired since March 16, 2020. What do I do?
If your driver’s license or registration expired during the statewide COVID-19 closure, you should download the 90-day extension letter and carry it in your vehicle in case you are stopped by law enforcement. Deadlines for expirations are outline below. If your license or registration expired:
- Prior to March 16 – renew as soon as possible after the June 14 reopening (late fees may apply)
- March 16 thru June 14 – renew by September 13
- June 15 thru July 14 – renew by August 14
- July 15 or later – renew by normal expiration date
Previous Appointments Cancelled…New appointments accepted as of June 15
DMV has indicated that those who made appointments previous to the DMV closure on March 16, 2020, have had those appointments cancelled. Butler indicated that DMV employees were called back to work on May 26 and have been contacting customers with previous appointments. “We have been reaching out to people who had their appointments canceled during our closure and asking them to reschedule their appointments so that we can serve those folks who had appointments as part of our first in line process,” Butler said.
Contrary to previous reports, appointments will be accepted by the DMV website as of the June 15 reopening. You can check the DMV website as the service will be restored soon. After July 15, appointments will be the only way to visit a DMV.
What will DMV look like after reopening?
For those walking into a DMV office during the first 30 days, a new service called “Mobile Ticket” will be available which will place you in a virtual line. You will receive text messages on your cell phone to inform you of your place in line. You will not need to remain on DMV premises while in the virtual line but should be back to the DMV when your turn in line occurs.
DMV will limit the number of people within each DMV office to 50% of building capacity. Rural DMV offices will limit the number of customers inside the office to no more than 10. Customers may be asked to remain in their vehicles rather than lining up outside of DMV offices.
Inside, expect DMV employees to be wearing masks and gloves, and customers are strongly encouraged to wear masks. Plexiglass barriers will be set up separating agents from customers and social distancing will be followed at all DMV offices. DMV drivers test examiners will be wearing masks, gloves, and gowns during road tests.
Ticket Busters is here for you
We are happy that Las Vegas is reopening, and that DMV is resuming in-person visits to assist you with vehicle registration and licensing needs. Our services have been available to you throughout the COVID-19 closures and we remain here to assist you with tickets you have been issued in Las Vegas and surrounding Clark County, Nevada. If you got a ticket, call our office at (702) 666-6666, or click the green button at the bottom of the page to text us your ticket.